Key Account Manager - East Region

We are looking for a motivated and experienced Key Account Manager (KAM) to develop and nurture strategic relationships with our key wholesale accounts (Grossistes) in the East region (Constantine or Setif).

This is a unique opportunity to play a pivotal role in driving growth and managing the sales of TMS & IMS products, while aligning with the company’s overarching objectives.

Your Responsibilities:

Key Account Management:

• Identify and target key accounts in your region.
• Build and maintain strong, long-lasting relationships with clients.
• Understand client needs and objectives to propose tailored solutions.
• Engage in new client prospecting and strengthen relationships with existing ones.

Sales Development:

• Develop sales strategies in collaboration with the commercial and medical teams.
• Meet and exceed the sales targets set by management.
• Negotiate annual agreements and commercial conditions with clients.
• Track and manage sales performance with clients.
• Coordinate and follow up on sales operations.

Internal Coordination:

• Collaborate closely with internal teams (marketing, commercial back office, warehouse, finance, business analytics) to ensure optimal customer satisfaction.
• Collect sales and stock data from wholesalers.

Market & Competitor Insights:

• Monitor the competitive landscape and track market developments.
• Provide key competitive intelligence.
• Assess market risks and opportunities.

Client Training & Support:

• Share detailed product information with clients.
• Respond to client inquiries and concerns in a timely and efficient manner.
• Ensure compliance with the company’s internal policies and regulatory requirements.

Qualifications & Skills:

Education: University degree in Pharmaceutical Sciences, Business, or a related field.

Experience: At least 5 years of experience as a KAM, preferably in the pharmaceutical sector.

Languages: Fluency in French and Arabic (written and spoken) and English proficiency is a plus.

Professional Skills:

• Proven ability to meet and exceed sales objectives.
• In-depth knowledge of pharmaceutical wholesale clients.
• Mastery of sales and negotiation techniques.
• Strong understanding of the company’s product portfolio.

Personal Traits:

• Excellent communication and interpersonal skills.
• Ability to establish long-term customer relationships.
• Strong customer satisfaction orientation.
• Excellent organizational skills with the ability to manage multiple accounts simultaneously.

Why Join Us?
By joining our team, you’ll become part of a dynamic, growth-oriented company that values innovation, professional development, and collaborative success. You’ll have the chance to significantly impact our success, while working in an environment that encourages continuous learning and career advancement.

Ready to shape the future of the pharmaceutical industry with us? Apply today!